Terms of Service

Last updated: February 15, 2026

1. Acceptance of Terms

By accessing or using Gaming Mind AI (“the Service”), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Description of Service

Gaming Mind AI provides an AI-powered analytics platform purpose-built for iGaming operators. The Service includes:

  • Natural language data querying and analysis
  • Automated report generation (player profiles, compliance audits, revenue reports)
  • Real-time gaming analytics and KPI monitoring
  • Risk and fraud detection capabilities
  • Managed data ingestion via 600+ connectors into AI Native Data Lakes

3. Account & Access

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access. We reserve the right to suspend or terminate accounts that violate these terms.

4. Your Data

You retain all ownership rights to the data you upload to the Service. By using Gaming Mind AI, you grant us a limited license to process your data solely for the purpose of providing the Service. We do not use your data to train our AI models.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer, decompile, or disassemble the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Share your account credentials with unauthorized third parties
  • Upload malicious data or attempt to exploit the system
  • Resell or redistribute the Service without written consent

6. Pricing & Payment

The Service is offered on a usage-based pricing model. Current pricing is available on our pricing page. We reserve the right to modify pricing with 30 days’ notice. Enterprise customers may negotiate custom terms and volume discounts.

7. Service Level Agreement

We target 99.9% uptime for the Service. In the event of downtime exceeding this target, eligible customers may receive service credits. Enterprise customers receive dedicated SLA terms as part of their agreement.

8. Intellectual Property

The Service, including all software, algorithms, designs, and documentation, is owned by Gaming Mind AI and protected by intellectual property laws. Nothing in these terms grants you rights to our intellectual property beyond the limited license to use the Service.

9. Limitation of Liability

To the maximum extent permitted by law, Gaming Mind AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer

The Service is provided “as is” without warranties of any kind. While we strive for accuracy in analytics and reporting, we do not guarantee that all AI-generated insights will be error-free. Users should exercise professional judgment when making business decisions based on the Service’s output.

11. Termination

Either party may terminate this agreement with 30 days’ written notice. Upon termination, you may export your data within 30 days. After this period, we will delete your data in accordance with our data retention policy.

12. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

13. Contact

For questions about these terms, contact us at mail@gaming-mind.com.